How to Check For New Messages In Your Shared Inbox

To view your conversations in UserDeck, follow these steps:

  1. Log in to your UserDeck account.

  2. Navigate to the Conversations section from the main menu.

  3. Here, you will see a list of all your recent conversations with customers.

  4. Click on any conversation to open and read the messages exchanged.

  5. You can reply directly within the conversation window.

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