Preview changes live

Live Editing Through the Embedded Widget

One of the biggest advantages of using our embedded widget is that your content lives directly on your site — and you can edit it live, without needing to navigate away.

How to Use Live Editing:

  1. Visit your Knowledge Base page
    Head to the page where the widget is installed.

  2. Access the Admin Panel
    Click the Admin link at the bottom of the page.

  3. Log in
    A login modal will appear. If you're already logged in, you’ll go straight to the control panel.

  4. Start Editing Live
    Once authenticated, caching is disabled so you can see your changes immediately.
    (Visitors still see cached pages for speed.)

  5. Refresh and See Changes
    After closing the modal, the page will automatically refresh with the latest updates.

  6. Quick Access to Edit
    You’ll now see an Edit link next to each article title, making it easy to jump in and update content at any time.

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