Related articles are a great way to help customers find the next step when reading or troubleshooting problems themselves.
First, find the article you want to manage related articles for within the control panel. Then click on the Related Articles tab.
Adding a Related Article
Pick a category from the current collection that the article belongs to by clicking on the dropdown. Next, click the Add button to immediately add the related article. You can see the article listed under the Related Articles column.
Reordering Related Articles
When you have more than one related article, an option will appear allowing you to drag and reorder them. To reorder, drag the move icon next to the article title you wish to move.
Removing a Related Article
If an article is no longer relevant, click the Remove button next to it to remove it immediately. The article will no longer appear under the Related Articles column.