Follow these steps to create a Knowledge Base in UserDeck:
1. Go to Knowledge Base Settings
Navigate to the Knowledge Base section under Settings.
2. Click Create Knowledge Base
Click the Create Knowledge Base button to start the setup process.
3. Enter Basic Information & Permissions
Fill in the basic details such as:
Knowledge Base Name
Permissions – Assign access levels to team members
4. Provide General Information
In this step, you can add:
Public Name
Install URL – Where your Knowledge Base will be embedded or hosted
5. Customize Your Knowledge Base
Within the Knowledge Base tab, you can add custom details such as:
Branding elements
Additional configuration options
Other relevant metadata
Once completed, your Knowledge Base will be ready for content and publication.
Need help? Contact support — we’re here to assist.